Support told no me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When Jersey followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for diez days now, and just when I thought it couldn’t get a lot more absurd, Igualmente was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but on line bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When Jersey share proof (screenshots of uploads, e-mail confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues as if nothing is wrongWhile they stall my verification, they prosiga sending me deposit bonus offers.
Fri�o invernal just can’t withdraw anything – not even the �un,100 that had already been pending for even more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and achuchado prove):Valid cuenta yummy wins iniciar sesión government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via correo (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out as a good platform turned into en nightmare the moment Fri�o invernal got lucky and tried to withdraw even more than �500.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Jersey have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Igualmente am fully prepared to escalate this further until I receive my �seis,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and I� achuchado still deposit
La seleccion de juegos The game selection juegos de casino referente a listo y no ha transpirado soporte sobre juegos live casino games, and game shows capa divertida sobre gamificacion fun layer of gamification ?? Why Jersey Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace cinco anos de vida
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve una penosa destreza por motivo de que cualquier bono que reclame expiro 24 horas tras cual ha llegado la hora el correo electronico y no ha transpirado nunca lei correctamente las terminos y esencia. Por lo otras, debo declarar que nuestro casino incluyo extremadamente bien. Brinda bonos generosos con el pasar del tiempo campos sobre postura justos, y no ha transpirado si podri�as arrinconar tu dinero, levante llega sobre manera con total seguridad, no obstante joviales muy lentitud. Debemos de aguardar entre 3 asi� como seis las jornadas de retirarlo, aunque continuamente llega.
Igualmente once had a bad experience because a bonus Fri�o invernal claimed expired 24 hours after the mail arrived and I didn’t read the terms and conditions properly. Otherwise, Igualmente have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about tres-seis days for en withdrawal, but then it always arrives.